Join the Building Impact Team!

Job Title: Manager of Growth & Impact

Reports to: VP Nonprofit Programs

About Building Impact: 

For twenty years, Building Impact has partnered with companies to strengthen communities through volunteering with local nonprofit organizations. We service 60+ buildings, helping over 500 companies and 20,000 people volunteer, donate, and connect to the community. Over the past two years, we have expanded our programs nationally through our virtual volunteering platform and that has enabled us to work with volunteers and organizations serving all fifty states. Our mission is to strengthen communities by empowering individuals and companies with the opportunity to volunteer, donate, and connect with high impact, local nonprofits working on critical social issues. 

Our organization pivoted at the onset of Covid-19, launching an innovative and impactful virtual volunteering model, built on a Google platform. Since the outbreak of the pandemic, we’ve engaged nearly 20,000 corporate volunteers in virtual volunteering, supporting 100+ nonprofits to positively impact 160,000 lives and counting!

The Opportunity:

Building Impact is currently searching for a dynamic and strategically-minded leader to be a thought-partner and key driver in the creation and execution of our growth plan and strategic partnerships. During Covid-19, our virtual volunteering platform has allowed us to develop a national model that engages teams across the United States in our service offerings. 

The Manager of Growth & Impact will lead the execution and scaling of our conference volunteer program offerings as well as quarterly and annual corporate volunteering partnerships. This individual will also be responsible for managing all the data reported and collected through our volunteer programs and will work closely with our Marketing Manager to tell Building Impact’s story creatively and numerically to key stakeholders. 

Key Responsibilities:

Manager of Growth & Impact is responsible for the following:

• Deepening partner engagement by identifying and delivering the programs needed to activate their clients and employees in service. 
• Lead the strategy and execution of conference volunteering events as well as quarterly and annual corporate volunteering partnerships.
• Ensuring continued development and maintenance of an efficient data management system to effectively track engagement of our quarterly and yearly clients.   
• Enhance the process for collecting and analyzing data.
• Maintain databases and build out dashboards as needed for internal and external uses.
• Initiate and execute on data guided analyses to help solve, inform, and support the team in making informed decisions.
• Identify opportunities for operational improvements across programs and processes to keep them as effective and efficient as possible.
• Translate data analyses into a compelling narrative for stakeholders.
• Work cross functionality to help manage the contract and invoicing processes.

Qualifications/Experience:

The Manager of Growth & Impact will have a proven record of leadership and success in building lasting relationships in addition to an entrepreneurial spirit and passion for service. The ideal candidate will possess the following abilities, attributes, and experiences:

• Committed to lead through a values-based framework aligned with Building Impact.
• Dedicated  to service and social justice and can speak concretely and passionately about why you do this work.
• The ability to point to specific examples of having developed and operationalized strategies that have demonstrated growth and excellence.
• Be well-organized, detail-oriented, a critical thinker, and solutions-driven professional
• A proven record of successful project completion that includes an ability for initiating and building relationships with corporate and nonprofit partners.
• Comfort operating with large data sets and strong use of Microsoft Excel and similar data organization tools
• A passion for storytelling and using numbers and metrics  to create compelling content 
• Willingness or experience as a presenter/facilitator to small and large groups
• Action-oriented, adaptable, and innovative leader with a savvy for business, sales, and data management  best practices.
• Demonstrated experience leading projects and the ability to adapt to changing contexts and, when needed, take on more tactical activities as well as strategic leadership responsibilities.
• Possess an ability to foster internal and external teamwork through strong interpersonal skills in a fast-paced environment with deadline-driven situations.
• Exceptionally organized, with the ability to plan, set achievable goals and follow-through effectively.
• A Team-Player who values empathy and can bring a unique perspective to our work.
• Nonprofit/volunteer experience and/or commercial real estate experience a plus

To apply:

• Send resume and cover letter to MJ at opportunities@buildingimpact.org 
• Include “First & Last name: Manager of G&I” in the email subject line
• Applications will be reviewed on a rolling basis
• Salary is commensurate with experience

Job Title: Operations and Office Manager

Reports to:  CEO/Executive Director

About Building Impact: 

For twenty years, Building Impact has partnered with companies to strengthen communities through volunteering with local nonprofit organizations. We service 60+ buildings, helping over 500 companies and 20,000 people volunteer, donate, and connect to the community. Over the past two years, we have expanded our programs nationally  through our virtual volunteering platform, a platform that has enabled us to work with volunteers and organizations serving all fifty states. Our mission is to strengthen communities by empowering individuals and companies with the opportunity to volunteer, donate, and connect with high impact, local nonprofits working on critical social issues. 

Our organization pivoted at the onset of Covid-19, launching an innovative and impactful virtual volunteering model, built on a Google platform. Since the outbreak of the pandemic, we’ve engaged nearly 20,000 corporate volunteers in virtual volunteering, supporting 100+ nonprofits to positively impact 160,000 lives and counting - it is an exciting time to join our team!

The Opportunity:

Building Impact is currently searching for a detail-oriented and teamwork-minded individual to help us grow and scale operationally. Our Operations and Office Manager will be a key player in the execution of our growth plan and strategic partnerships to build more impact in the community.  Our team engages corporate  teams across the United States in our service offerings, including such partners as: Zoom, Amazon, Starbucks, Facebook, Google, Takeda, Vertex, Fidelity, PNC Bank,  and many innovative startups.

As the Operations and Office Manager for a team that operates at a fast pace and virtually with clients across the country, this individual  will play a key role in all operational and administrative functions that power our programs and offerings of Building Impact, and manage the calendar and key functions to support the leadership of our organization. The Operations and Office Manager will be responsible for the services that support the creation of our programs, including important responsibilities in billing and finance, office management, calendaring, technology, and contract and data management.  Finally, the Operations and Office Manager role will encompass the management of team events, like lunches and team outings once per quarter that facilitate the teamwork it takes to keep us running as a joyful and supportive team. Ultimately, we’ll trust you to help us remain compliant, efficient and profitable during the course of business, while maintaining and supporting excellent customer relationships.

Key Responsibilities:

The Operations and Office Manager is responsible for the following:

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency, including partnerships with couriers, shipping companies, and receiving practices to help us track inventory and run smoothly
• Help the organization’s processes remain legally compliant, with document filing/tracking in our Google platform to support audits
• Input financial data and invoices to improve profitability
• Track expenses and submit receivables for reimbursement
• Manage financial responsibilities for bills and sponsorships
• Find ways to increase quality of customer service
• Represent Building Impact in virtual and in-person events to facilitate volunteering and delivery of kits
• Assist in assembling kits in the office to be delivered to nonprofit organizations
• Tech/IT Management: ensure that all employees have access to the devices and systems they need, maintain devices and order replacement parts, troubleshoot issues as they arise, and communicate with our IT support for problems beyond our capacity to fix.

Requirements and Skills:

Building Impact’s Operations and Office Manager will have an entrepreneurial spirit, teamwork orientation and passion for service. The ideal candidate will possess the following abilities, attributes, and experiences:

• Proven work experience as Operations & Office Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Committed to teamwork through a values-based framework aligned with Building Impact
• Excellent organizational skills and management of multiple tasks
• Action-oriented and adaptable, with a knowledge of best practices for managing a fast-moving team
• A proven record of successful project completion that includes an ability to maintain detailed project lists, plans, meeting calendars and milestones
• Comfort with financial systems like Quickbooks and Bill.com a plus, for collaboration with our accounting contractors on billing and expense management 
• Possess an ability to foster internal and external teamwork through strong interpersonal skills in a fast-paced environment with deadline-driven situations
• Willingness or experience as a presenter/facilitator to small and large groups
• Exceptionally organized, with the ability to plan, set achievable goals and follow-through effectively
• A Team-Player who values empathy and can bring a unique perspective to our work
• Nonprofit/volunteer experience, Nonprofit and/or Corporate Volunteering (CSR) experience a plus

To apply:

• Send resume and cover letter to opportunities@buildingimpact.org
• Include “First & Last name: Ops & Office Manager” in the email subject line
• Applications will be reviewed on a rolling basis
• Salary is commensurate with experience

Title: Programs and Communications Intern - Summer 2023

Office Address: 93 Summer St., 2^nd Floor, Boston, MA 02110

Length: June 15th through early September, availability to work throughout September preferred. 

*At least two days per week in-person in our office required*

DO YOU WANT TO MAKE A DIFFERENCE?

Building Impact is searching for a self-driven hard-working individual who wants to make a positive impact on the Greater Boston community and beyond! You will work closely with our Programs and Communications teams to help organize logistics around large corporate days and weeks of service this upcoming fall. The major projects we are organizing impact communities in need across the country. This internship will provide you with an opportunity to gain exposure to the national nonprofit landscape, along with valuable event planning and communication experience.

Building Impact Overview:

Building Impact’s mission is to strengthen communities by empowering individuals and companies with the opportunity to volunteer, donate, and connect with high impact, local nonprofits working on critical social issues.

We currently reach over 20,000 people in 700 companies across the country. Our approach is unique: we listen to nonprofit needs, co-designing volunteer projects to serve the mission, and measure the outcomes of volunteer teams. Our organization pivoted during Covid-19, launching innovative and impactful volunteer programs for remote and hybrid teams. As the world resumes in-person activities, we are constantly innovating around how we best work with our partners. It is an exciting time to join our team! Learn more about Building Impact at www.buildingimpact.org.

Position Description and Scope of Work:

Are you excited to work in a fast-paced team environment? Do you have a knack for program planning and coordination? Are you organized, detail-oriented, and a strong communicator? Are you looking to strengthen your public speaking skills and grow your network in both the nonprofit and corporate ecosystems? If so, apply for our internship program today, and become an integral part of our team! 

The intern will provide support in the following areas:

Program Support (60% of the time):

• Help coordinate planning of volunteer projects from co-designing projects with nonprofits, creating registration and promotional materials to advertise the volunteer projects, supply purchases, implementation of projects and concluding with follow ups to nonprofit and volunteers 
• Manage event supplies, including ordering and packaging of kits for delivery to nonprofit partners
• Assist in assembling kits in the office to be delivered to nonprofit organizations
• Help build out and modify volunteer project forms online
• Co-facilitate 45-min long virtual volunteering events for groups of 10-20 corporate volunteers
• Research nonprofit partner organizations and develop informational resources about their mission, impact in the community, and current needs
• Assist with creating program materials such as facilitation slide decks.

Communications (20% of the time): 

• Collaborate on design and execution of email campaigns
• Support with compiling data and photos for impact reports
• Create graphics in Canva to promote our programs and events
• Contribute to strategies for more effective audience engagement across digital channels

Administrative Support (20% of the time):

• Assist with data management
• Manage inventory of supplies 
• Respond to volunteer inquiries
• Ad-hoc projects/events

Qualifications: The ideal candidate will possess the following skills and competencies:

• Passion for Building Impact’s mission of community engagement
• Has a growth mindset: high achiever, willingness to learn, accept new challenges and improvement-oriented
• Highly organized and self-motivated with demonstrated ability to prioritize multiple projects
• Strong attention to detail
• Demonstrates professionalism at all times across a variety of business sectors
• Strong customer service skills
• Comfort with ambiguity and problem solving
• Computer literacy and proficiency with Microsoft Office and Google Suite
• Excellent verbal and written communication skills
• Experience with public speaking, event facilitation and Canva is a plus

Schedule/Compensation:

• Candidates can start anytime between now and June 15th
• Flexible start/end dates – can accommodate an academic or work schedule. Preference given to candidates who can work through September
• 15 hours per week minimum, 20 highly preferred 
• 2 days per week in the office minimum
• Highly preferred times are between Monday - Thursday, 10-4. 
• This is a paid position (commensurate with experience) or can be applied for college credit

How to Apply:

• Send resume and cover letter to Kate at kate@buildingimpact.org, email subject line: “First & Last Name - Summer Programs Intern 2023” 
• Include in your cover letter your specific availability (please note: 15 hours per week minimum, 2 in-person days in the office, with highly preferred work schedule between Monday - Thursday, 10-4). 
• Hiring is on a rolling basis