Join the Building Impact Team!

Job Title: Partner Relationship Manager

Reports to: Senior Director of Strategic Partnerships

About Building Impact: 

For twenty years, Building Impact has partnered with companies to strengthen communities through volunteering with local nonprofit organizations. We service 60+ buildings, helping over 500 companies and 20,000 people volunteer, donate, and connect to the community. Over the past two years, we have expanded our programs nationally through our virtual volunteering platform and that has enabled us to work with volunteers and organizations serving all fifty states. Our mission is to strengthen communities by empowering individuals and companies with the opportunity to volunteer, donate, and connect with high impact, local nonprofits working on critical social issues. 

Our organization pivoted at the onset of Covid-19, launching an innovative and impactful virtual volunteering model, built on a Google platform. Since the outbreak of the pandemic, we’ve engaged nearly 20,000 corporate volunteers in virtual volunteering and beyond, supporting 100+ nonprofits to positively impact 160,000 lives and counting!

The Opportunity:

Building Impact is currently searching for a dynamic and strategically-minded Partner Relationship Manager to work closely with the Senior Director of Strategic Partnerships to manage our Commercial Real Estate (CRE) client portfolio and enhance our data management systems for impact reporting. 

The Partner Relationship Manager will manage our Commercial Real Estate (CRE) account relationships, serving as the primary point of contact for all volunteer program related activities. With support from our Senior Director of Strategic Partnerships, this individual will be responsible for all communications to our CRE clients and will be managing their volunteer program engagement. This individual will also be responsible for managing all  data reported and collected through our volunteer programs and will work closely with our Marketing Manager to share Building Impact’s story creatively and numerically to key stakeholders. 

Key Responsibilities:

The Partner Relationship Manager is expected to be present in-person at our clients or in our office 2-3 days per week and will be responsible for the following: 

CRE/Property Management (60%)

• Manage all Commercial Real Estate (CRE) projects,  serving as the primary point of contact related to volunteer program delivery and execution, with support from our Senior Director of Strategic Partnerships 
• Address day-to-day requests from our CRE Property Managers in relation to quarterly volunteer programs including kit-based programs and donation drives offered to their tenants
• Provide end-to-end service for CRE volunteer programs including providing clients with relevant marketing collateral, shipping/delivering necessary supplies, and following up with details on the impact of the programs

Data Management (30%)

• Ensure continued development and maintenance of an efficient data management system to effectively track engagement of our quarterly and yearly clients
• Maintain databases and build out dashboards as needed for internal and external uses
• Enhance the process for collecting and analyzing data and use data guided analyses to help solve, inform, and support the team in making informed decisions
• Develop monthly volunteer engagement reports for our clients
• Translate data analyses into a compelling narrative for stakeholders by working closely with our Marketing Manager to creatively share the impact of each volunteer program to our clients 

Project Facilitation (10%)

• Lead and facilitate volunteer projects as needed (our team relies on every team member to facilitate volunteer projects and engage our volunteers in various modes including virtual, in person, and at conferences)

Qualifications/Experience:

The Partner Relationship Manager will have a proven record of leadership and success in building lasting relationships in addition to an entrepreneurial spirit and passion for service. The ideal candidate will possess the following abilities, attributes, and experiences:

• Committed to lead through a values-based framework aligned with Building Impact.
• Dedicated  to service and social justice and can speak concretely and passionately about why you do this work.
• The ability to point to specific examples of having developed and operationalized strategies that have demonstrated growth and excellence.
• Be well-organized, detail-oriented, a critical thinker, and solutions-driven professional
• A proven record of successful project completion that includes an ability for initiating and building relationships with corporate and nonprofit partners.
• Comfort operating with large data sets and strong use of Microsoft Excel and similar data organization tools.
• A passion for storytelling and using numbers and metrics  to create compelling content.
• Willingness or experience as a presenter/facilitator to small and large groups.
• Action-oriented, adaptable, and innovative leader with a savvy for business, sales, and data management  best practices.
• Demonstrated experience leading projects and the ability to adapt to changing contexts and, when needed, take on more tactical activities as well as strategic leadership responsibilities.
• Possess an ability to foster internal and external teamwork through strong interpersonal skills in a fast-paced environment with deadline-driven situations.
• Exceptionally organized, with the ability to plan, set achievable goals and follow-through effectively.
• A Team-Player who values empathy and can bring a unique perspective to our work.
• Nonprofit/volunteer experience and/or commercial real estate experience is a plus.

Benefits & Salary

• Medical, Dental, Vision insurance 
• 401(k) eligible
• 15 paid vacation days
• 3 paid volunteer days
• 5 paid sick days
• Free team lunches on Thursdays
• Wellness Fridays
• Salary is commensurate with experience and opportunities for bonuses are performance-based (Range: $65k-85k)

To Apply:

• Send resume and cover letter to Amisha Desai at opportunities@buildingimpact.org
• Include “First & Last name: Partner Relationship Manager” in the email subject line
• Applications will be reviewed on a rolling basis

Job Title:  Programs and Communications Intern - Fall/Winter 2023

Office Address: 93 Summer St., 2^nd Floor, Boston, MA 02110

Length: mid-September through December

*At least two days per week in-person in our office required*

DO YOU WANT TO MAKE A DIFFERENCE?

Building Impact is searching for a self-driven hard-working individual who wants to make a positive impact on the Greater Boston community and beyond! You will work closely with our Programs and Communications teams to help organize logistics around large corporate days and weeks of service this upcoming fall. The major projects we organize impact communities in need across the country. This internship will provide you with an opportunity to gain exposure to the national nonprofit landscape, along with valuable event planning and communications experience.  

Building Impact Overview:

Building Impact’s mission is to strengthen communities by empowering individuals and companies with the opportunity to volunteer, donate, and connect with high impact, local nonprofits working on critical social issues.

We currently reach over 20,000 people in 700 companies across the country. Our approach is unique: we listen to nonprofit needs, co-designing volunteer projects to serve the mission, and measure the outcomes of volunteer teams. Our organization pivoted during Covid-19, launching an innovative and impactful virtual volunteer model. As the world slowly resumes in-person activities, we are constantly innovating around how we best work with our partners. It is an exciting time to join our team! Learn more about Building Impact at www.buildingimpact.org.

Position Description and Scope of Work:

Are you excited to work in a fast-paced team environment? Do you have a knack for program planning and coordination? Are you organized, detail-oriented, and a strong communicator? Are you looking to strengthen your public speaking skills and grow your network in both the nonprofit and corporate ecosystems? If so, apply for our internship program today, and become an integral part of our team! 

The intern will provide support in the following areas:

Program Support (70% of the time):

• Help coordinate planning of volunteer projects from co-designing projects with nonprofits, creating registration and promotional materials to advertise the volunteer projects, supply purchases, implementation of projects and concluding with follow ups to nonprofit and volunteers 
• Manage event supplies, including ordering and packaging of kits for delivery to nonprofit partners
• Assist in assembling kits in the office to be delivered to nonprofit organizations
• Help build out and modify volunteer project forms online
• Co-facilitate 45-min long virtual volunteering events for groups of 10-20 corporate volunteers
• Research nonprofit partner organizations and develop informational resources about their mission, impact in the community, and current needs

Communications (20% of the time): 

• Contribute to strategies for more effective audience engagement across digital channels
• Support with writing volunteer project descriptions and with compiling data and photos for corporate impact reports.

Administrative Support (20% of the time):

• Assist with data management
• Manage inventory of supplies 
• Respond to volunteer inquiries
• Ad-hoc projects/events

Qualifications: The ideal candidate will possess the following skills and competencies:

• Passion for Building Impact’s mission of community engagement
• Has a growth mindset: high achiever, willingness to learn, accept new challenges and improvement-oriented
• Highly organized and self-motivated with demonstrated ability to prioritize multiple projects
• Strong attention to detail
• Demonstrates professionalism at all times across a variety of business sectors
• Strong customer service skills
• Comfort with ambiguity and problem solving
• Computer literacy and proficiency with Microsoft Office and Google Suite
• Excellent verbal and written communication skills
• Experience with public speaking, event facilitation and Canva is a plus

Schedule/Compensation:

• Candidates can start anytime between now and September 15th
• Flexible start/end dates – can accommodate an academic or work schedule. 
• 15 hours per week minimum, 20 highly preferred 
• 2 days per week in the office minimum
• Highly preferred times are Tuesday-Friday between 11am-4 pm.
• Can be applied for college credit OR an hourly paid position (commensurate with experience) 

How to Apply:

• Send resume and cover letter to Kate at opportunities@buildingimpact.org, email subject line: “First & Last Name - Fall/Winter Programs Intern 2023”
• Include “First & Last name: Internship Application” in the email subject line 
• Include in your cover letter your specific availability (please note: 15 hours per week minimum, 2 in-person days in the office, with highly preferred work schedule between Tuesday-Friday 11am-4pm)
• Hiring is on a rolling basis